At EcomBrand, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make purchases from our store. By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
a. Personal Identification Information:
When you visit our website, create an account, make a purchase, or contact us, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details)
- Order history
b. Non-Personal Identification Information:
We may collect non-personally identifiable information when you visit our site, such as:
- Browser type
- Device type
- IP address
- Pages viewed and time spent on the site
- Referring website or source
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process and fulfill your orders (including shipping and payment processing)
- To communicate with you about your orders or inquiries
- To improve our website and customer experience
- To send promotional emails (with your consent)
- To prevent fraudulent transactions and ensure site security
- To comply with legal obligations
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information. All sensitive information, including payment details, is encrypted using Secure Socket Layer (SSL) technology and stored in a secure database. We also use firewalls and other security protocols to protect against unauthorized access.
4. Sharing Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our website or process transactions, such as:
- Payment processors
- Shipping carriers
- Email marketing services
These service providers are obligated to protect your information and only use it for the purposes of providing their services to us.
We may also share your information if required by law, or to protect the rights, property, or safety of EcomBrand, our customers, or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic. Cookies are small files stored on your device that help us remember your preferences or activity.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our site.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request the deletion of your personal information (subject to certain legal exceptions).
- Opt-out of receiving promotional emails by clicking the "unsubscribe" link in the email or contacting us at hello@ecombrand.io.
If you wish to exercise any of these rights, please contact us at the email address provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@ecombrand.io